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    Frequently Asked

    Can you help if I'm already listed but not getting sales?

    A large share of our work is not new launches. it is rescuing brands that are already listed but stuck. If you are live on platforms but not seeing meaningful sales, the problem is almost always one of a small set of fixable issues, and we can usually identify them within the first audit call.

    What an account audit looks like

    We start with a deep audit of your existing accounts across the platforms you are live on. We pull data on traffic, conversion, ad performance, search visibility, account health, and review velocity. We then map this against benchmarks from our portfolio of similar brands in your category, so you get a clear read on where you are underperforming and by how much.

    Most common reasons sales are stuck

    • Listings are not optimised for the keywords customers actually search for
    • Product images are low quality or do not communicate value in the first frame
    • Pricing is misaligned with competitors or platform deal structures
    • Account health is suffering due to compliance flags or policy violations
    • Reviews are not being actively generated, so social proof is weak
    • Advertising is either underspent or running on the wrong campaign structures
    • Inventory is going out of stock at the wrong moments, killing organic ranking

    What we fix in the first 30 days

    After the audit, we put together a 30-60-90 day turnaround plan. The first 30 days are usually focused on the highest-leverage fixes. cleaning up listings, fixing compliance issues, restructuring catalogue architecture, and rebuilding the most important ad campaigns. We typically see meaningful improvements in visibility and conversion within this first month.

    Realistic expectations on timelines

    Reviving a stagnant account takes time. The first 30 days are about stabilising and fixing fundamentals. Days 30 to 60 are about scaling what is working. Days 60 to 90 are about compounding gains through advertising, new content, and category expansion. Most brands we take over see two to three times their previous monthly run rate by the end of the 90 day window.

    Still have questions?

    The fastest way to get a clear answer is a quick call with our team. We'll give you specifics for your brand and category.

    Talk to our team